Care Guide

    Q&A Section:

    Q: Does it come with a frame?
    A: Yes, it does.

    Q: Is customization available?
    A: Absolutely. You can select your preferred size on the customization page and upload your image to create a one-of-a-kind piece of art.

    Q: Is Cash on Delivery (COD) available?
    A: Unfortunately, we do not currently offer Cash on Delivery as a payment option.

    Q: Is there a risk of damage during shipping?
    A: Our packaging is meticulously designed to ensure safe delivery. In the rare event of damage, we will compensate or provide a replacement based on the extent of damage.

    Q: Can you ship to my country?
    A: Certainly. We offer shipping to various regions, including Asia, Europe, the United States, Canada, Australia, and the Middle East.

    Q: What payment methods do we support?
    A: We support various payment methods, including PayPal, as well as major credit cards such as Visa, MasterCard, and more.

    Additional Information:

    • Secure Packaging: We prioritize secure packaging to minimize the risk of damage during transit.

    • Customization: Personalize your order by selecting the size and uploading an image, resulting in a truly unique artwork.

    • Payment Methods: We support various payment methods, including PayPal, Visa, and MasterCard.

    • International Shipping: We offer international shipping to regions spanning Asia, Europe, the United States, Canada, Australia, and the Middle East.

    • Quality Assurance: We are committed to providing high-quality products. If you encounter any issues with your order, please contact our customer support team at marketing@silkroadxstore.com for assistance.

    • Shipping Time: Delivery times may vary based on your location. Rest assured, we work diligently to ensure prompt and secure delivery.

    • Global Coverage: Our shipping spans a wide range of regions, including Asia, Europe, the United States, Canada, Australia, and the Middle East. For specific shipping details, please visit our website's Shipping page.

    For any further inquiries or concerns, please don't hesitate to contact us. Your satisfaction is important, and we are committed to delivering exceptional service.